Privacy Policy

Last updated: 7/5/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Name and contact information (email, phone, address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Purchase history and preferences
  • Communication preferences

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Location data (if you enable location services)

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send you important updates about your orders and account
  • Personalize your shopping experience
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly consent to sharing

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits and updates
  • Access controls and employee training
  • Data backup and recovery procedures

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: muhtesemventure@gmail.com

Phone: +60189669691

Address: 790-D T/A, Jalan Merbau, Kota Bharu, Kelantan.

Hours: Sunday - Thursday, 9 AM - 6 PM