Privacy Policy
Last updated: 7/5/2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Personal Information
- Name and contact information (email, phone, address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Purchase history and preferences
- Communication preferences
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
- Location data (if you enable location services)
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send you important updates about your orders and account
- Personalize your shopping experience
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted partners who help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: muhtesemventure@gmail.com
Phone: +60189669691
Address: 790-D T/A, Jalan Merbau, Kota Bharu, Kelantan.
Hours: Sunday - Thursday, 9 AM - 6 PM